Privacy Policy
Last Updated: 20/11/2025
At My Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website myelectric.in, mobile site, or services.
By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- GST Details (for business purchases)
- Saved preferences
B. Payment Information
- UPI / Card details (processed securely by payment gateway – we do not store card numbers)
- Transaction history
- Payment confirmations
C. Technical & Device Information
- IP address
- Browser type
- Device details
- Cookies & tracking identifiers
- Location (approximate, based on IP)
D. Order & Account Information
- Items viewed or added to cart
- Order history
- Wishlist
- Support queries
2. How We Use Your Information
We use your information to:
✔ Provide and deliver products
✔ Process payments and invoices
✔ Communicate order updates
✔ Offer customer support
✔ Improve our website and services
✔ Prevent fraudulent activity
✔ Comply with tax, legal, and regulatory requirements
3. How We Share Your Information
We do not sell your personal data.
We may share your information with trusted third parties:
A. Logistics & Delivery Partners
- For shipping orders
- Tracking updates
B. Payment Gateways
- To process secure payments (Razorpay, PayU, etc.)
C. Service Centers & Manufacturers
- For warranty claims (with your consent)
D. Legal Authorities
- When required by law, fraud investigations, or government request.
All partners follow strict confidentiality and data protection rules.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve site performance
- Remember your login
- Show personalized product recommendations
- Analyze website traffic
You can disable cookies in your browser, but some features may not work properly.
5. Data Storage & Security
We use industry-standard security measures to protect your data:
- SSL encryption
- Secure servers
- Restricted access
- Periodic security audits
However, no online platform is 100% secure. Users are responsible for safeguarding their login credentials.
6. Your Rights
You can request to:
- Access your data
- Correct your details
- Delete your account
- Opt out of marketing messages
- Request invoice or transaction data
- Update privacy preferences
To exercise these rights, email: support@myelectric.in
7. Retention of Your Information
We retain your data only as long as necessary:
- Until your account is active
- To comply with tax & legal obligations
- To resolve disputes or prevent fraud
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
9. Children’s Privacy
My Electric does not sell products for purchase by children.
We do not knowingly collect information from individuals under 18 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy or want to request data changes:
📧 support@myelectric.in
📞 +91 9110825478
🌐 myelectric.in